DENTAL LAB ADMINISTRATIVE MANAGER (MicroDental California, Livermore, CA)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual to join our team.

Our Company has the following to offer:

• Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays

• Flexible working hours

• Career advancement opportunities

• Investments in the latest technology

• Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Responsibilities:

• Perform supervisory level administrative and internal/external customer service support; such as responding to general inquiries over phone and email, inventory management, office staff delegation and supervision

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, implementing of career development plans for all direct reports

• Act as location liaison to HR department following procedures and requirements in screening/interviewing, hiring, training, termination, performance evaluation, record keeping, timecard maintenance and counselling of personnel. Monitoring and projecting staffing needs

• Act as location liaison to Accounting department, performing duties in support of accounts payable, accounts receivable, purchasing and collections

• Develop strong relationships with cross-functional teams and departments

• Identify key areas of improvement, plan administrative processes, establish guidelines, and implement protocols

• Use Magic Touch and Intacct systems and remain up to date though seminars, research, and representatives

• Ensure compliance with OSHA regulations, including timely accident reporting and assurance that mandatory safety measures are being followed

• All other duties as assigned or as otherwise required

Qualifications:

• 5+ years in a leadership or senior administrative role in dental laboratory/industry preferred

• Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook)

• Strong interpersonal, verbal, and written communication skills

• Possess a valid driver’s license and pass company MVR check for occasional driving

• Bachelor’s Degree in Business Administration or related field or equivalent required

Pay: $68,000.00 - $75,000.00 per year

*All new hires will be required to pass our standard employee background check*

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.