Looking for a new job opportunity? We want to hear from you!
We are in search of the best of the best to join our team!
A passion for work and attention to detail are the keys to success.
The dental market is undergoing constant change. We meet this change with innovative technological solutions, fostering developments that put a smile on the face of not only our customers but also their patients.
Micro/ Modern Dental is a network of full cycle dental laboratories. We currently have 25 locations throughout the US and Canada. Our focus is on providing world class customer service with the best possible outcomes to our partnered dentists and patients. Our various locations focus on different aspects of the dental industry from crowns and bridges to denture and partials. Together we are the largest dental lab group in the world, leading producer of dental prosthetics. Our associated products range from traditional dental restorations, to high tech digital restorations including high precision custom made implants supported prosthetics.
To continue to thrive we need you!
We need employees who have a passion for their work, research and development, for successful products, and for good customer relations. Take your professional experience to the next level and make a career move with Micro/Modern Dental Laboratories. Get to know the possibilities offered by a position in an internationally successful company.
We are in search of the best of the best to join our team!
Apply today! To start your career and join our team of dental professionals who pride themselves on quality craftsmanship and commitment, check out our job opportunities and send us your resume to HR@moderndentalusa.com.
OFFICE MANAGER (Ward, Brighton, MI)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental Office Manager to join our team.
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Perform general office duties such as answering the phone responding to general inquiries, sorting, and distributing incoming and outgoing mail, filing, ordering office supplies and office equipment maintenance
May manage hiring, termination, evaluation, and counselling of personnel and maintain employee records. May review and approve timecards for all staff, act as liaison to HR department
Manage the efficient processing of laboratory casework including handling inbound calls, pick-up/receiving, scheduling, billing/invoicing, and on-time delivery of cases
Use Magic Touch and Intacct systems and remain up-to-date though seminars, research, and representatives
Control administrative Quality Assurance standards to ensure efficiency and identify training opportunities
Ensure compliance with OSHA regulations, including timely accident reporting and assurance that mandatory safety measures are being followed
All other duties as assigned by the Lab Manager or as otherwise required
Qualifications:
Knowledge of dental lab products, materials, and techniques preferred
Basic computer knowledge with ability to learn new programs
High level of attention to detail and exceptional organizational skills
Strong interpersonal, verbal, and written communication skills
Highly motivated with the ability to quickly learn procedures and products
Exceptional customer service skills
Maintain clean equipment and work area
High School diploma or equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
PRODUCTION COORDINATOR (MicroDental California, Livermore, CA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Production Coordinator to join our team in Livermore, California.
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Responsible for the data entry for incoming cases
Liaison between departments by communicating delivery requirements of cases
Monitor case flow of certain assigned products by reviewing target dates at each stage
Support the Technical Services Reps by completing paperwork changes, case scheduling, following up on long term hold cases, and calling doctors for service related items
Ensures excellent customer relations by handling doctor’s complaints within a 24 hour period
Responsible for taking care of special requests from Technical Support, Dental Services or Doctor’s regarding cases in production
Bills for services by making any changes to case entry that are required; billing doctors for cases that are ready to ship; attaching and reviewing invoices; bringing cases to shipping after billing; shipping cases past shipping cut-off time
All other duties as assigned or as otherwise required
Qualifications:
Prior dental office or lab industry experience preferred
Highly motivated, detail oriented, well-organized professional with strong interpersonal, verbal and written communication skills
Self-starter with ability to multi-task, prioritize and complete multiple projects accurately and on time with minimal supervision
Must be able to integrate directions quickly and react with a high sense of urgency
Ability to be effective and flexible in stressful situations (i.e., unexpected problems, tight deadlines)
Able to work well in a team environment and interact effectively within the laboratory and outside contacts
Knowledge of MS Office Suite, including Excel, Word, and Outlook
High School Diploma or Equivalent Required
Pay: $18.00 - $20.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.