CUSTOMER EXPERIENCE SPECIALIST (MicroDental California, Livermore, CA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual to join our company.
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Retain and increase orders from existing and potential customers within an assigned geographical territory
Increase customer satisfaction-emphasis on digital support, using excellent communication and telephone skills, email and virtual communication experience, and a solutions mindset
Collaborate with internal technical teams, external strategic partners, and service teams focused on digital adoption, retention, and growth of a territory
Monitor, assess, and communicate with supervisor potential customer-related activities, patterns and opportunities
Utilize channels of communication between customers and laboratories, keeping customers informed of the best options and additives for successful sales outcomes through outbound follow-up calls and emails
Demonstrate keen awareness of territory market conditions, competitive pricing, service requirements, and customer needs assessment
Participate in laboratory-sponsored customer engagements, study clubs, conventions, seminars
All other duties as assigned or as otherwise required
Qualifications:
Excellent computer knowledge and telephone skills, digital scan review preferred
3+ years previous experience in a dental profession preferred
Previous experience working in a sales or telephonic sales position
Must be a self-starter with good initiative, assertiveness, and self-motivation to resolve potential conflicts with customers
Ability and willingness to reasonably make decisions, receive feedback and take calculated risks
Must possess excellent time management and organizational skills with the ability to multitask and prioritize tasks with limited supervision
Strong relationship-building and networking skills
Associate’s, Bachelor’s degree, or equivalent experience preferred
Pay: $24.00 - $28.85 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
DENTAL LAB SERVICE COORDINATOR (RTG, Rochester, NY)
Rochester Technical Group (RTG) in Rochester, New York is part of a network of a world-class, rapidly growing, global company with great long-term stability. With our focus on Quality, Value, and Legendary Customer Care, our Center is devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a Dental lab Service Coordinator to join our team in Rochester, New York.
Responsibilities:
Responsible for tracking, entering, and researching information in current systems
Prepare material for shipping by weighing, packaging, stamping, and preparing necessary shipping forms such as invoices and shipping labels
Disinfect all incoming cases following laboratory safety processes
Provide exceptional customer service via phone, email, and blog
Assemble and fill boxes with items that need to be shipped
Unload, sort, and prioritize incoming packages for case entry
Maintain inventory of shipping materials and supplies
Provide support to employees and managers in the handling of all shipping related activities
All other duties as assigned or as otherwise required
Qualifications:
High school diploma or equivalent required
Knowledge of dental lab products, materials, and techniques preferred
Basic Microsoft and computer knowledge with ability to learn new programs
Strong interpersonal, verbal, and written communication
High attention to detail with the upmost accuracy is required
Understanding of general administrative policies and procedures
Self-motivated with strong organization skills and ability to manage multiple tasks in a fast-paced, high volume environment.
Ability to stand for long periods of time; Ability to lift up to 30 lbs.
Team Player a MUST
Pay: $18.00 per hour
*All new hires will be required to pass our standard employee background check*
We are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CERAMIST (Hermanson, Maplewood MN)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and last relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental Ceramist to join our company.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Responsible for producing the esthetics that our customers have come to expect
Responsible for facial cutback layering of porcelain, contouring, and glazing of high end anterior and posterior zirconia and e.max restorations
Proficiency in full contour crown and bridge contouring and stain and glaze
Ability to produce artistic, esthetic, and consistent, high-quality porcelain and staining work
Ability to do final quality inspection of crown and bridge cases with efficiency
Ability to match and create custom shades and meet tight deadlines
Operate a variety of dental laboratory tools and equipment
Maintain clean equipment and work area
All other duties as assigned or as otherwise required
Qualifications:
Knowledge of dental lab products, materials, terminology, and techniques preferred
Minimum of 3 years’ experience in porcelain layering, contouring, and finishing of ceramic restorations
High level of attention to detail with exceptional quality standards
Strong communication skills
Excellent hand/eye coordination
Ability to utilize magnification goggles for extended periods of time
Team player is a must with willingness to learn new responsibilities
High School diploma or equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD/CAM TECHNICIAN LEADER (ADL, Louisville, KY)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of CAD CAM Technician Leader to join our company.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
We have the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Perform milling machine and other equipment preventative maintenance and repairs
Troubleshoot repairs with CAM programs via phone and email
Perform CAM for Full Arch and other complex restoration millings
Perform dental model digital scanning with 3Shape scanning system
Keep all milling machines milling until queues are empty
Responsible for the timely loading and unloading of mills
Responsible for understanding and monitoring the software of all milling machines
Ensure quality control standards for cases are maintained
Accept, download and process Inter Oral Scans (IOS) cases
Design digital models for 3D printing production, then post-process and articulate printed models
Post-process and articulate printed models
Assist surgical guide production with nesting, printing, post-processing using ultrasonic cleaning, and curing equipment, grinding, and polishing
Assist in skills training of new team members
All other duties as assigned or as otherwise required
Qualifications:
5+ years dental laboratory experience as a CAD/CAM laboratory technician required
Extensive experience and knowledge in softwares and programs such as 3Shape EXOCAD, Microsoft Office Applications (Word, Excel, etc.), Photoshop, and/or audio applications
CDT certification preferred
Excellent organizational skills and attention to detail a must
Milling center environment, computer-based workstation. Benchwork with high speed and low-speed handpieces
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
SR. DENTAL TECHNICIAN (Ward, Brighton, MI)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Sr. Dental Technician to join our company.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Responsible for building, contouring, and glazing of high end anterior and posterior restorations including porcelain to metal, Emax, Zirconia and implant restorations
Ability to read prescriptions or specifications from clients/doctors and examine dental models or impressions to determine the design of the product to be fabricated
Design digital models for 3D printing production, then post process and articulate printed models
Acrylic finishing: complete denture/removable partial denture
Repairs/Relines
Denture partial and Implant denture set-ups/waxing/finishing and overall knowledge of over-denture and attachments
Knowledge of working with and processing hybrids. This opportunity will allow you to work with the digital denture process and specialists performing the all-on-4 technique
Produce artistic, esthetic, and consistent, high-quality porcelain work for smile design cases
Provide training to other techs as needed to meet desired standards
All other duties as assigned or as otherwise required
Qualifications:
Minimum 3-5 years of previous working experience with all areas of dental lab processes and technology, fixed and removable
Knowledge of dental materials, terminology, and techniques
High level of attention to detail with exceptional quality standards
Excellent hand/eye coordination
CDT certification a plus
Advanced die trimming experience is a plus.
Ability to utilize magnification goggles for extended periods of time
Team player is a must with a willingness to learn new responsibilities
Ability to stand for extended hours and lift weight up to 20lbs.
High School Diploma or equivalent
*All new hires will be required to pass our standa
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
OFFICE MANAGER (Ward, Brighton, MI)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental Office Manager to join our team.
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Perform general office duties such as answering the phone responding to general inquiries, sorting, and distributing incoming and outgoing mail, filing, ordering office supplies and office equipment maintenance
May manage hiring, termination, evaluation, and counselling of personnel and maintain employee records. May review and approve timecards for all staff, act as liaison to HR department
Manage the efficient processing of laboratory casework including handling inbound calls, pick-up/receiving, scheduling, billing/invoicing, and on-time delivery of cases
Use Magic Touch and Intacct systems and remain up-to-date though seminars, research, and representatives
Control administrative Quality Assurance standards to ensure efficiency and identify training opportunities
Ensure compliance with OSHA regulations, including timely accident reporting and assurance that mandatory safety measures are being followed
All other duties as assigned by the Lab Manager or as otherwise required
Qualifications:
Knowledge of dental lab products, materials, and techniques preferred
Basic computer knowledge with ability to learn new programs
High level of attention to detail and exceptional organizational skills
Strong interpersonal, verbal, and written communication skills
Highly motivated with the ability to quickly learn procedures and products
Exceptional customer service skills
Maintain clean equipment and work area
High School diploma or equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CROWN & BRIDGE TECHNICIAN (ADL, Louisville, KY)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Crown & Bridge Technician to join our ADL team in Louisville, Kentucky.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Wax and finish PFM frames, including large bridges, focusing on margins and fit
Full contour gold crowns, implant crowns, restoration, and model work
Perform case planning and design, waxing, casting, die trimming, and finishing
Case QC and minor case touch-up; On-time case completion and delivery – troubleshoot case logistics
Ability to read prescriptions or specifications from clients/doctors and examine dental models or impressions to determine the design of the product to be fabricated
Control all in-process laboratory quality assurance standards. Provide training to techs as needed to meet desired standards.
All other duties as assigned or otherwise required
Qualifications:
Previous dental restoration experience preferred
Ceramic skills a plus
Start-to-finish proficiency in Crown & Bridge
Knowledge of dental materials, terminology, and techniques preferred
Requires flexibility and adaptability to meet laboratory demands
Outstanding analytical, problem solving and organizational abilities
Exceptional verbal and written communication skills
High School diploma or equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
PRODUCTION COORDINATOR (MicroDental California, Livermore, CA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Production Coordinator to join our team in Livermore, California.
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Responsible for the data entry for incoming cases
Liaison between departments by communicating delivery requirements of cases
Monitor case flow of certain assigned products by reviewing target dates at each stage
Support the Technical Services Reps by completing paperwork changes, case scheduling, following up on long term hold cases, and calling doctors for service related items
Ensures excellent customer relations by handling doctor’s complaints within a 24 hour period
Responsible for taking care of special requests from Technical Support, Dental Services or Doctor’s regarding cases in production
Bills for services by making any changes to case entry that are required; billing doctors for cases that are ready to ship; attaching and reviewing invoices; bringing cases to shipping after billing; shipping cases past shipping cut-off time
All other duties as assigned or as otherwise required
Qualifications:
Prior dental office or lab industry experience preferred
Highly motivated, detail oriented, well-organized professional with strong interpersonal, verbal and written communication skills
Self-starter with ability to multi-task, prioritize and complete multiple projects accurately and on time with minimal supervision
Must be able to integrate directions quickly and react with a high sense of urgency
Ability to be effective and flexible in stressful situations (i.e., unexpected problems, tight deadlines)
Able to work well in a team environment and interact effectively within the laboratory and outside contacts
Knowledge of MS Office Suite, including Excel, Word, and Outlook
High School Diploma or Equivalent Required
Pay: $18.00 - $20.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
DIRECTOR OF OPERATIONS (MicroDental California, Livermore, CA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual to join our company.
We have the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused on cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Provide day-to-day leadership over the operations of various lab locations, including all workflows, processes, and procedures from development to execution
Liaise with location managers to develop financial plans and ensure company-wide operational compliance
Define, revise, and implement operational policies and guidelines for the organization
Improve performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies; develop and execute new growth directives
Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
Develop and monitor revenue margins, operating expenses, and budgets in conjunction with the CFO
Oversight of all administration, production, sales/marketing, employee management, and quality/safety activities of the lab
All other duties as assigned or as otherwise required
Qualifications:
Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
5+ years in leadership experience as senior management, large dental laboratory/industry experience required
Direct experience defining, deploying, and continuously improving operations and management processes
Superior knowledge of industry regulations and operational guidelines
Outstanding negotiation skills
Excellent written and oral communication
Proficient with MS Office and various business software
Occasional travel required
Pay: From $100,000.00 per year
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD/CAM DESIGNER (MicroDental California, Livermore, CA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of CAD/CAM Designer to join our ART team in Livermore, California.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Quality Control of all lab restorations: zirconia, lithium disilicate, PMMA, wax, etc… (check for shade match, cracks, correct tooth numbers, etc..)
Read, interpret, and design dental restorations to client's specifications by using a dental CAD software program (3shape/Exocad)
Digital Model design (3Shape/Exocad)
All other duties as assigned or as otherwise required
Qualifications:
3 years or more relevant experience preferred
Basic knowledge in 3Shape and/or Exocad designing software
Proficient in dental anatomy and terminology
Ability to meet tight deadlines, while consistently producing quality restorations
Excellent computer skills, communication and problem-solving skills
Detail oriented to identify sub-standard work and diplomatically communicate for corrections
Ability to read handwritten English ability to read and understand laboratory slips/laboratory terminology
High School diploma or equivalent required
Pay: $17.00 - $24.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
SR. DENTURE TECHNICIAN (RTG, Rochester, NY)
Rochester Technical Group (RTG) in Rochester, New York is part of a network of a world-class, rapidly growing, global company with great long-term stability. With our focus on Quality, Value, and Legendary Customer Care, our Center is devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a Sr. Denture Technician to join our team in Rochester, New York.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Acrylic finishing: complete denture/removable partial denture
Denture partial and Implant denture set-ups/waxing/finishing and overall knowledge of over-denture and attachments
Repairs/Relines
Digitally design fixed and removable cases
Utilize knowledge of processing hybrids performing the all-on-X technique in digital denture process
Organize multiple venue and platforms of digital files
All other duties as assigned or as otherwise required
Qualifications:
10+ years of previous experience in a Denture Technician role with a good productive mindset and skillset
Full understanding of all phases of implant case production and digital dentures
High level of attention to detail with exceptional quality standards
Excellent hand/eye coordination
Ability to utilize Loupes for extended periods of time
Team player is a must with a willingness to learn new responsibilities
Ability to stand for an extended period of time
Ability to multi-task and remain self-motivated
Advanced die trimming experience
High school diploma or equivalent required
Salary: $33.00 - $38.00 per hour
*All new hires will be required to pass our standard employee background check*
We are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD DESIGNER (Ward, Brighton, MI)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and last relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental CAD Designer to join our Dental Laboratory located in Brighton, Michigan.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continued employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Design dental CAD framework, full contour crowns, bridges, veneers, and diagnostic wax ups
Read, interpret, and design dental restorations to client's specifications by using a dental CAD software program
Digital Model design
Digital printing
Electronic tracking of cases
All other duties as assigned or as otherwise required
Qualifications:
Proficient in 3Shape and/or Exocad designing software
Proficient in dental anatomy and terminology
Ability to meet tight deadlines, while consistently producing quality restorations
Excellent computer skills, communication and problem-solving skills
Detail oriented to identify sub-standard work and diplomatically communicate for corrections
Ability to read handwritten English ability to read and understand laboratory slips/laboratory terminology
Basic computer skills to effectively communicate through internal software systems and Microsoft Office products.
Able to multitask, attention to detail
Ability to sit for extended periods of time
Have a positive, outgoing, and self-motivated attitude and the ability to work independently and in a team environment
High school diploma or equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
DENTAL LAB MANAGER (Multiple Locations)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental Laboratory Manager to join our team!
***MULTIPLE LOCATIONS AVAILABLE***
Relocating candidates will be considered
Job Summary: The Dental Laboratory Manager of MicroDental Lab will oversee all aspects of the day-to-day operations of the laboratory. They will be responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results and customer satisfaction.
Primary Responsibilities:
• Ensure laboratory maintains and manage relevant proficiency and quality control standards
• Ensure individualized customer service, communication, and directly interact with customers in resolving issues as necessary including a system to monitor customer maintenance and plan for meeting industry standards for customer retention
• Measure and regularly communicate the operational performance (cost, quality, time, customer issues) through effective metrics and related capabilities (i.e., processes, systems, data)
• Hire, train, engage, empower, develop and mentor laboratory staff
• Establish and conduct a professional employee evaluation system for rating performance, goal setting, and providing regular feedback to the staff members
• Establish a regular system of staff communication—including production/team huddles, team meetings, and all-lab communication
• Establish performance goals in collaboration with the Company’s Senior Executive Leadership team
• Establish, deploy, and continuously improve a standard, consistent way of managing laboratory to facilitate continued company growth
• Establish and manage departmental budget/P&L in coordination with CEO/CFO
• Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
• Plan and execute ongoing productivity improvement strategy across the laboratory operations, leveraging internal and external best practices
• Collaborate and interact with other departments such as R&D, human resources, accounting and IT to establish and refine efficient and effective processes while ensuring the company's operational priorities are aligned with the company strategy
• Ensure Operations-related data, analysis, and guidance are provided in the preparation of bids for potential customer contracts as well as strategic partner initiatives
• Assist in the development of and ensure accountability for production department materials and labor budgets
• Assist with product analysis and pricing development
• Attend tradeshows, meetings, and other events as required
• Ensure that safety protocol and safe practices are being followed throughout the laboratory
• Minimize material waste and control material costs in conjunction with the finance department
Qualifications:
• Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
• 5+ years in a leadership experience at the senior management, large dental laboratory/industry experience required
• Direct experience defining, deploying, and continuously improving operations and management processes
• Laboratory Information Management System (LIMS) software, Customer Relationship Management (CRM) software
• Operations Management: 5 years (Preferred)
• Senior Management level: 5 years (Preferred)
• Occasional travel required
All new hires will be required to pass our standard employee background check
To apply, email resume to hr@moderndentalusa.com
Micro Dental Lab USA is proud to be an Equal Opportunity/Affirmative Action employer. Micro Dental Lab USA recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status or citizenship status.