DENTURE TECHNICIAN (ADL, Louisville, KY)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Denture Technician to join our ADL location in Louisville, KY.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Acrylic finishing: complete denture/removable partial denture
Repairs/Relines
Denture partial and Implant denture set-ups/waxing/finishing and overall knowledge of over-denture and attachments
Knowledge of working with and processing hybrids and digital dentures using CAD/CAM software. This opportunity will allow you to work with the digital denture process and specialists performing the all-on-4 technique
Ability to multi-task and self-motivated
Consult with Lab Management to establish daily production needs and assist in the production as needed to facilitate the team process schedule.
Provide training to other techs as needed to meet desired standards
All other duties as assigned or as otherwise required
Qualifications:
Minimum of 3 years of previous experience in relevant field or dental environment required
Knowledge of dental materials, terminology, and techniques preferred
High level of attention to detail with exceptional quality standards
Excellent hand/eye coordination
Advanced die trimming experience is a plus.
Ability to utilize magnification goggles for extended periods of time
Ability to communicate effectively with team members and management and read prescriptions in English
Team player is a must with a willingness to learn new responsibilities
Ability to stand for extended hours and lift weight up to 20lbs.
High School Diploma or equivalent
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CERAMIST (DiMartino, Renton, WA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental Ceramist to join our DiMartino Dental Lab location in Renton, Washington.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation (new hires will earn 11 days each year) and 8 paid holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Responsible for producing the esthetics that our customers have come to expect
Responsible for facial cutback layering of porcelain, contouring, and glazing of high end anterior and posterior zirconia and e.max restorations
Proficiency in full contour crown and bridge contouring and stain and glaze
Ability to produce artistic, esthetic, and consistent, high-quality porcelain and staining work
Ability to do final quality inspection of crown and bridge cases with efficiency
Ability to match and create custom shades and meet tight deadlines
Operate a variety of dental laboratory tools and equipment
Maintain clean equipment and work area
All other duties as assigned or as otherwise required
Qualifications:
Knowledge of dental lab products, materials, terminology, and techniques preferred
Minimum of 3 years’ experience in porcelain layering, contouring, and finishing of ceramic restorations
High level of attention to detail with exceptional quality standards
Strong communication skills
Excellent hand/eye coordination
Ability to utilize magnification goggles for extended periods of time
Team player is a must with willingness to learn new responsibilities
High School diploma or equivalent required
Pay: $25.00 - $37.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD/CAM SCANNING TECHNICIAN (ADL, Louisville, KY)
Microdental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental CAD/CAM Scanning Technician to join our ADL Dental Lab in Louisville, KY.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Perform dental model digital scanning with 3Shape scanning system
Execute dental digital model design and processing
Implement digital dental designs and alterations
Responsible for the timely scanning and processing of cases
Accountable for quality control of cases scanned
Follow daily schedule and production goals
All other duties as assigned or as otherwise required
Qualifications:
Prior experience with Cerec 3Shape scanning system or EXOCAD in a dental laboratory preferred
High level of attention to detail with exceptional quality standards
Excellent organizational skills and attention to detail a must
Team player with a willingness to learn new responsibilities
High School diploma or equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD/CAM SCANNING TECHNICIAN (MicroDental California, Livermore, CA)
Microdental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental CAD/CAM Scanning Technician to join our team.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Perform dental model digital scanning with 3Shape scanning system
Execute dental digital model design and processing
Implement digital dental designs and alterations
Responsible for the timely scanning and processing of cases
Accountable for quality control of cases scanned
Follow daily schedule and production goals
All other duties as assigned or as otherwise required
Qualifications:
2 or more years’ prior experience with Cerec 3Shape scanning system or EXOCAD in a dental laboratory
High level of attention to detail with exceptional quality standards
Excellent organizational skills and attention to detail a must
Team player with a willingness to learn new responsibilities
High School diploma or equivalent required
Pay: From $17.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
PART-TIME DELIVERY DRIVER (Mitch, Muncie, IN)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for an experienced Delivery Driver to join our team.
Our Company has the following to offer:
Excellent compensation plan with benefits including 401(k)
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Ensure timely delivery of goods to predetermined customers on specific routes
Review orders prior to delivery, loading and unloading company vehicle
Obtain delivery confirmations from each customer
Provide excellent customer service to our client base
Conduct inspections of vehicle before departing on delivery/pick up route
All other duties as assigned or as otherwise required
Qualifications:
High school diploma or equivalent
Prior experience in a related job preferred
Must possess a valid driver’s license
Ability to pass company background and MVR check
Able to lift up to 50 pounds comfortably
Ability to communicate effectively in English
Strong organizational and customer service skills
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD/CAM PRINTING TECHNICIAN (Ward, Brighton, MI)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of CAD CAM 3D Printing Technician to join our company.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
We have the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Receives Surgical Guide and Model Cases
Nests designed STL files for 3D printing production
Perform printing jobs and post-processing using ultrasonic cleaning and curing equipment
Responsible for completing and finishing of guides and models
Responsible for tracking and ordering of all inventory related to surgical guides
Responsible for in-process and final quality control of completed work, ensuring all FDA and other regulatory product requirements being met
Cleaning, maintenance and repair (when possible) of all related equipment and printers.
All other duties as assigned or as otherwise required
Qualifications:
Previous working in a similar position or in a dental laboratory preferred
Knowledge in basic computer programs such as word, excel, photoshop, and/or audio applications
Excellent organizational skills and attention to detail a must
Milling center environment, computer-based workstation. Benchwork with high speed and low-speed handpieces
High School Diploma or Equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CUSTOMER SUPPORT REPRESENTATIVE (Northwest, Kennewick, WA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for an experienced Customer Support Representative to join our team.
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation (new hires will earn 10 days each year) and 8 paid holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Under direction, provides clerical and administrative support to management.
Ensure timely delivery of goods daily to predetermined customers on specific routes
Answer phones and assist customers with any questions or concerns
Prepare communications, such as memos, emails, reports and other correspondence
Create and maintain filing systems, both electronic and physical
Schedule appointments and maintain calendars
Schedule and coordinate staff and other meetings
Maintain lab inventory, prepare on-line requisitions for inventory re-stocking
Manage incoming and outgoing shipments; Track packages to ensure on-time delivery
Additional duties as assigned or as otherwise required
Qualifications:
Minimum of one (1) year of clerical experience in a corporate environment preferred
Knowledge of dental lab products, materials, and techniques preferred
Valid driver’s license with clean MVR record
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
Basic computer knowledge with ability to learn new programs
High level of attention to detail and exceptional organizational skills
Strong interpersonal, verbal, and written communication skills
Highly motivated with the ability to quickly learn procedures and products
Exceptional customer service skills
Ability to lift up to 30 lbs and stand for extended periods of time.
High School diploma or equivalent required
Pay: $16.70 - $18.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD/CAM TECHNICIAN LEADER (ADL, Louisville, KY)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of CAD CAM Technician Leader to join our company.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
We have the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Perform milling machine and other equipment preventative maintenance and repairs
Troubleshoot repairs with CAM programs via phone and email
Perform CAM for Full Arch and other complex restoration millings
Perform dental model digital scanning with 3Shape scanning system
Keep all milling machines milling until queues are empty
Responsible for the timely loading and unloading of mills
Responsible for understanding and monitoring the software of all milling machines
Ensure quality control standards for cases are maintained
Accept, download and process Inter Oral Scans (IOS) cases
Design digital models for 3D printing production, then post-process and articulate printed models
Post-process and articulate printed models
Assist surgical guide production with nesting, printing, post-processing using ultrasonic cleaning, and curing equipment, grinding, and polishing
Assist in skills training of new team members
All other duties as assigned or as otherwise required
Qualifications:
5+ years dental laboratory experience as a CAD/CAM laboratory technician required
Extensive experience and knowledge in softwares and programs such as 3Shape EXOCAD, Microsoft Office Applications (Word, Excel, etc.), Photoshop, and/or audio applications
CDT certification preferred
Excellent organizational skills and attention to detail a must
Milling center environment, computer-based workstation. Benchwork with high speed and low-speed handpieces
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
PRODUCTION COORDINATOR (MicroDental California, Livermore, CA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high-energy, well-organized individual for the position of Production Coordinator to join our team in Livermore, California.
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Responsible for the data entry for incoming cases
Liaison between departments by communicating delivery requirements of cases
Monitor case flow of certain assigned products by reviewing target dates at each stage
Support the Technical Services Reps by completing paperwork changes, case scheduling, following up on long term hold cases, and calling doctors for service related items
Ensures excellent customer relations by handling doctor’s complaints within a 24 hour period
Responsible for taking care of special requests from Technical Support, Dental Services or Doctor’s regarding cases in production
Bills for services by making any changes to case entry that are required; billing doctors for cases that are ready to ship; attaching and reviewing invoices; bringing cases to shipping after billing; shipping cases past shipping cut-off time
All other duties as assigned or as otherwise required
Qualifications:
Prior dental office or lab industry experience preferred
Highly motivated, detail oriented, well-organized professional with strong interpersonal, verbal and written communication skills
Self-starter with ability to multi-task, prioritize and complete multiple projects accurately and on time with minimal supervision
Must be able to integrate directions quickly and react with a high sense of urgency
Ability to be effective and flexible in stressful situations (i.e., unexpected problems, tight deadlines)
Able to work well in a team environment and interact effectively within the laboratory and outside contacts
Knowledge of MS Office Suite, including Excel, Word, and Outlook
High School Diploma or Equivalent Required
Pay: $18.00 - $20.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD/CAM DESIGNER (MicroDental California, Livermore, CA)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of CAD/CAM Designer to join our ART team in Livermore, California.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Quality Control of all lab restorations: zirconia, lithium disilicate, PMMA, wax, etc… (check for shade match, cracks, correct tooth numbers, etc..)
Read, interpret, and design dental restorations to client's specifications by using a dental CAD software program (3shape/Exocad)
Digital Model design (3Shape/Exocad)
All other duties as assigned or as otherwise required
Qualifications:
3 years or more relevant experience preferred
Basic knowledge in 3Shape and/or Exocad designing software
Proficient in dental anatomy and terminology
Ability to meet tight deadlines, while consistently producing quality restorations
Excellent computer skills, communication and problem-solving skills
Detail oriented to identify sub-standard work and diplomatically communicate for corrections
Ability to read handwritten English ability to read and understand laboratory slips/laboratory terminology
High School diploma or equivalent required
Pay: $17.00 - $24.00 per hour
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
SR. DENTURE TECHNICIAN (RTG, Rochester, NY)
Rochester Technical Group (RTG) in Rochester, New York is part of a network of a world-class, rapidly growing, global company with great long-term stability. With our focus on Quality, Value, and Legendary Customer Care, our Center is devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a Sr. Denture Technician to join our team in Rochester, New York.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Primary Responsibilities & Skills:
Acrylic finishing: complete denture/removable partial denture
Denture partial and Implant denture set-ups/waxing/finishing and overall knowledge of over-denture and attachments
Repairs/Relines
Digitally design fixed and removable cases
Utilize knowledge of processing hybrids performing the all-on-X technique in digital denture process
Organize multiple venue and platforms of digital files
All other duties as assigned or as otherwise required
Qualifications:
10+ years of previous experience in a Denture Technician role with a good productive mindset and skillset
Full understanding of all phases of implant case production and digital dentures
High level of attention to detail with exceptional quality standards
Excellent hand/eye coordination
Ability to utilize Loupes for extended periods of time
Team player is a must with a willingness to learn new responsibilities
Ability to stand for an extended period of time
Ability to multi-task and remain self-motivated
Advanced die trimming experience
High school diploma or equivalent required
Salary: $33.00 - $38.00 per hour
*All new hires will be required to pass our standard employee background check*
We are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
CAD DESIGNER (Ward, Brighton, MI)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and last relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental CAD Designer to join our Dental Laboratory located in Brighton, Michigan.
*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continued employment.*
Our Company has the following to offer:
Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics
Responsibilities:
Design dental CAD framework, full contour crowns, bridges, veneers, and diagnostic wax ups
Read, interpret, and design dental restorations to client's specifications by using a dental CAD software program
Digital Model design
Digital printing
Electronic tracking of cases
All other duties as assigned or as otherwise required
Qualifications:
Proficient in 3Shape and/or Exocad designing software
Proficient in dental anatomy and terminology
Ability to meet tight deadlines, while consistently producing quality restorations
Excellent computer skills, communication and problem-solving skills
Detail oriented to identify sub-standard work and diplomatically communicate for corrections
Ability to read handwritten English ability to read and understand laboratory slips/laboratory terminology
Basic computer skills to effectively communicate through internal software systems and Microsoft Office products.
Able to multitask, attention to detail
Ability to sit for extended periods of time
Have a positive, outgoing, and self-motivated attitude and the ability to work independently and in a team environment
High school diploma or equivalent required
*All new hires will be required to pass our standard employee background check*
MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.
DENTAL LAB MANAGER (Multiple Locations)
MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental Laboratory Manager to join our team!
***MULTIPLE LOCATIONS AVAILABLE***
Relocating candidates will be considered
Job Summary: The Dental Laboratory Manager of MicroDental Lab will oversee all aspects of the day-to-day operations of the laboratory. They will be responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results and customer satisfaction.
Primary Responsibilities:
• Ensure laboratory maintains and manage relevant proficiency and quality control standards
• Ensure individualized customer service, communication, and directly interact with customers in resolving issues as necessary including a system to monitor customer maintenance and plan for meeting industry standards for customer retention
• Measure and regularly communicate the operational performance (cost, quality, time, customer issues) through effective metrics and related capabilities (i.e., processes, systems, data)
• Hire, train, engage, empower, develop and mentor laboratory staff
• Establish and conduct a professional employee evaluation system for rating performance, goal setting, and providing regular feedback to the staff members
• Establish a regular system of staff communication—including production/team huddles, team meetings, and all-lab communication
• Establish performance goals in collaboration with the Company’s Senior Executive Leadership team
• Establish, deploy, and continuously improve a standard, consistent way of managing laboratory to facilitate continued company growth
• Establish and manage departmental budget/P&L in coordination with CEO/CFO
• Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
• Plan and execute ongoing productivity improvement strategy across the laboratory operations, leveraging internal and external best practices
• Collaborate and interact with other departments such as R&D, human resources, accounting and IT to establish and refine efficient and effective processes while ensuring the company's operational priorities are aligned with the company strategy
• Ensure Operations-related data, analysis, and guidance are provided in the preparation of bids for potential customer contracts as well as strategic partner initiatives
• Assist in the development of and ensure accountability for production department materials and labor budgets
• Assist with product analysis and pricing development
• Attend tradeshows, meetings, and other events as required
• Ensure that safety protocol and safe practices are being followed throughout the laboratory
• Minimize material waste and control material costs in conjunction with the finance department
Qualifications:
• Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
• 5+ years in a leadership experience at the senior management, large dental laboratory/industry experience required
• Direct experience defining, deploying, and continuously improving operations and management processes
• Laboratory Information Management System (LIMS) software, Customer Relationship Management (CRM) software
• Operations Management: 5 years (Preferred)
• Senior Management level: 5 years (Preferred)
• Occasional travel required
All new hires will be required to pass our standard employee background check
To apply, email resume to hr@moderndentalusa.com
Micro Dental Lab USA is proud to be an Equal Opportunity/Affirmative Action employer. Micro Dental Lab USA recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status or citizenship status.