Career Manager 9/27/24 Career Manager 9/27/24

Looking for a new job opportunity? We want to hear from you!

We are in search of the best of the best to join our team!

A passion for work and attention to detail are the keys to success.

The dental market is undergoing constant change. We meet this change with innovative technological solutions, fostering developments that put a smile on the face of not only our customers but also their patients.

Micro/ Modern Dental is a network of full cycle dental laboratories. We currently have 25 locations throughout the US and Canada. Our focus is on providing world class customer service with the best possible outcomes to our partnered dentists and patients. Our various locations focus on different aspects of the dental industry from crowns and bridges to denture and partials. Together we are the largest dental lab group in the world, leading producer of dental prosthetics. Our associated products range from traditional dental restorations, to high tech digital restorations including high precision custom made implants supported prosthetics.

To continue to thrive we need you!

We need employees who have a passion for their work, research and development, for successful products, and for good customer relations. Take your professional experience to the next level and make a career move with Micro/Modern Dental Laboratories. Get to know the possibilities offered by a position in an internationally successful company.

We are in search of the best of the best to join our team!

Apply today! To start your career and join our team of dental professionals who pride themselves on quality craftsmanship and commitment, check out our job opportunities and send us your resume to HR@moderndentalusa.com.

Career Manager 9/27/24 Career Manager 9/27/24

CAD/CAM TECHNICIAN (MicroDental California, Livermore, CA)

Microdental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well organized individual for the position of Dental CAD/CAM Technician to join our team.

*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*

Our Company has the following to offer:

Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

Perform milling machine and other equipment preventative maintenance and repairs
Troubleshoot repairs with outsourcing via phone and email.
Coordinate sending of any repairs offsite with the OEM or repair vendors.
Perform CAM for Full Arch and other complex restoration millings.
Perform dental model digital scanning with 3Shape scanning system
Keep all milling machines milling until queues are empty.
Responsible for the timely loading and unloading of mills.
Responsible for understanding and monitoring the software of all milling machines.
Responsible for quality control of units milled
Download and process Inter Oral Scans.
Accept IOS cases and create work orders.
Design digital models for 3D printing production.
Post-process and articulate printed models.
Assist surgical guide production with nesting, printing, post-processing using ultrasonic cleaning, and curing equipment, grinding, and polishing
All other duties as assigned or as otherwise required

Qualifications:

2 years of in-lab training, knowledge in basic computer programs such as word, excel, photoshop, and/or audio applications.
Dental knowledge a plus.
Excellent organizational skills and attention to detail a must.
3Shape EXOCAD working experience preferred
Milling center environment, computer-based workstation. Benchwork with high speed and low-speed handpieces
High School diploma or equivalent required

Pay: $17.00 - $20.00 per hour

*All new hires will be required to pass our standard employee background check*

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Career Manager 9/27/24 Career Manager 9/27/24

PRODUCTION COORDINATOR (MicroDental California, Livermore, CA)

Our Company has the following to offer:

Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

Responsible for the data entry for incoming cases
Liaison between departments by communicating delivery requirements of cases
Monitor case flow of certain assigned products by reviewing target dates at each stage
Support the Technical Services Reps by completing paperwork changes, case scheduling, following up on long term hold cases, and calling doctors for service related items
Ensures excellent customer relations by handling doctor’s complaints within a 24 hour period
Responsible for taking care of special requests from Technical Support, Dental Services or Doctor’s regarding cases in production
Bills for services by making any changes to case entry that are required; billing doctors for cases that are ready to ship; attaching and reviewing invoices; bringing cases to shipping after billing; shipping cases past shipping cut-off time
All other duties as assigned or as otherwise required

Qualifications:

Prior dental office or lab industry experience preferred
Highly motivated, detail oriented, well-organized professional with strong interpersonal, verbal and written communication skills
Self-starter with ability to multi-task, prioritize and complete multiple projects accurately and on time with minimal supervision
Must be able to integrate directions quickly and react with a high sense of urgency
Ability to be effective and flexible in stressful situations (i.e., unexpected problems, tight deadlines)
Able to work well in a team environment and interact effectively within the laboratory and outside contacts
Knowledge of MS Office Suite, including Excel, Word, and Outlook
High School Diploma or Equivalent Required

Pay: $18.00 - $20.00 per hour

*All new hires will be required to pass our standard employee background check*

Career Manager 9/27/24 Career Manager 9/27/24

DIRECTOR OF OPERATIONS (MicroDental California, Livermore, CA)

We have the following to offer:

Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused on cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

Provide day-to-day leadership over the operations of various lab locations, including all workflows, processes, and procedures from development to execution
Liaise with location managers to develop financial plans and ensure company-wide operational compliance
Define, revise, and implement operational policies and guidelines for the organization
Improve performance, productivity, efficiency, and profitability through the implementation of effective methods and strategies; develop and execute new growth directives
Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
Develop and monitor revenue margins, operating expenses, and budgets in conjunction with the CFO
Oversight of all administration, production, sales/marketing, employee management, and quality/safety activities of the lab
All other duties as assigned or as otherwise required

Qualifications:

Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
5+ years in leadership experience as senior management, large dental laboratory/industry experience required
Direct experience defining, deploying, and continuously improving operations and management processes
Superior knowledge of industry regulations and operational guidelines
Outstanding negotiation skills
Excellent written and oral communication
Proficient with MS Office and various business software
Occasional travel required

Pay: From $100,000.00 per year

*All new hires will be required to pass our standard employee background check*

Career Manager 9/27/24 Career Manager 9/27/24

CAD/CAM DESIGNER (MicroDental California, Livermore, CA)

*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*

Our Company has the following to offer:

Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Responsibilities:

Quality Control of all lab restorations: zirconia, lithium disilicate, PMMA, wax, etc… (check for shade match, cracks, correct tooth numbers, etc..)
Read, interpret, and design dental restorations to client's specifications by using a dental CAD software program (3shape/Exocad)
Digital Model design (3Shape/Exocad)
All other duties as assigned or as otherwise required

Qualifications:

3 years or more relevant experience preferred
Basic knowledge in 3Shape and/or Exocad designing software
Proficient in dental anatomy and terminology
Ability to meet tight deadlines, while consistently producing quality restorations
Excellent computer skills, communication and problem-solving skills
Detail oriented to identify sub-standard work and diplomatically communicate for corrections
Ability to read handwritten English ability to read and understand laboratory slips/laboratory terminology
High School diploma or equivalent required

Pay: $17.00 - $24.00 per hour

*All new hires will be required to pass our standard employee background check*

Career Manager 9/27/24 Career Manager 9/27/24

DENTAL LAB MANAGER (Multiple Locations)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental Laboratory Manager to join our team!

***MULTIPLE LOCATIONS AVAILABLE***

Relocating candidates will be considered

Job Summary: The Dental Laboratory Manager of MicroDental Lab will oversee all aspects of the day-to-day operations of the laboratory. They will be responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results and customer satisfaction.

Primary Responsibilities:
• Ensure laboratory maintains and manage relevant proficiency and quality control standards
• Ensure individualized customer service, communication, and directly interact with customers in resolving issues as necessary including a system to monitor customer maintenance and plan for meeting industry standards for customer retention
• Measure and regularly communicate the operational performance (cost, quality, time, customer issues) through effective metrics and related capabilities (i.e., processes, systems, data)
• Hire, train, engage, empower, develop and mentor laboratory staff
• Establish and conduct a professional employee evaluation system for rating performance, goal setting, and providing regular feedback to the staff members
• Establish a regular system of staff communication—including production/team huddles, team meetings, and all-lab communication
• Establish performance goals in collaboration with the Company’s Senior Executive Leadership team
• Establish, deploy, and continuously improve a standard, consistent way of managing laboratory to facilitate continued company growth
• Establish and manage departmental budget/P&L in coordination with CEO/CFO
• Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
• Plan and execute ongoing productivity improvement strategy across the laboratory operations, leveraging internal and external best practices
• Collaborate and interact with other departments such as R&D, human resources, accounting and IT to establish and refine efficient and effective processes while ensuring the company's operational priorities are aligned with the company strategy
• Ensure Operations-related data, analysis, and guidance are provided in the preparation of bids for potential customer contracts as well as strategic partner initiatives
• Assist in the development of and ensure accountability for production department materials and labor budgets
• Assist with product analysis and pricing development
• Attend tradeshows, meetings, and other events as required
• Ensure that safety protocol and safe practices are being followed throughout the laboratory
• Minimize material waste and control material costs in conjunction with the finance department

Qualifications:
• Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
• 5+ years in a leadership experience at the senior management, large dental laboratory/industry experience required
• Direct experience defining, deploying, and continuously improving operations and management processes
• Laboratory Information Management System (LIMS) software, Customer Relationship Management (CRM) software
• Operations Management: 5 years (Preferred)
• Senior Management level: 5 years (Preferred)
• Occasional travel required

All new hires will be required to pass our standard employee background check

To apply, email resume to hr@moderndentalusa.com

Micro Dental Lab USA is proud to be an Equal Opportunity/Affirmative Action employer. Micro Dental Lab USA recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status or citizenship status.