Career Manager 11/20/24 Career Manager 11/20/24

Looking for a new job opportunity? We want to hear from you!

We are in search of the best of the best to join our team!

A passion for work and attention to detail are the keys to success.

The dental market is undergoing constant change. We meet this change with innovative technological solutions, fostering developments that put a smile on the face of not only our customers but also their patients.

Micro/ Modern Dental is a network of full cycle dental laboratories. We currently have 25 locations throughout the US and Canada. Our focus is on providing world class customer service with the best possible outcomes to our partnered dentists and patients. Our various locations focus on different aspects of the dental industry from crowns and bridges to denture and partials. Together we are the largest dental lab group in the world, leading producer of dental prosthetics. Our associated products range from traditional dental restorations, to high tech digital restorations including high precision custom made implants supported prosthetics.

To continue to thrive we need you!

We need employees who have a passion for their work, research and development, for successful products, and for good customer relations. Take your professional experience to the next level and make a career move with Micro/Modern Dental Laboratories. Get to know the possibilities offered by a position in an internationally successful company.

We are in search of the best of the best to join our team!

Apply today! To start your career and join our team of dental professionals who pride themselves on quality craftsmanship and commitment, check out our job opportunities and send us your resume to HR@moderndentalusa.com.

Career Manager 11/1/24 Career Manager 11/1/24

SR. DENTAL TECHNICIAN (Ward, Brighton, MI)

*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continuous employment.*

Our Company has the following to offer:

Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Primary Responsibilities & Skills:

Responsible for building, contouring, and glazing of high end anterior and posterior restorations including porcelain to metal, Emax, Zirconia and implant restorations
Ability to read prescriptions or specifications from clients/doctors and examine dental models or impressions to determine the design of the product to be fabricated
Design digital models for 3D printing production, then post process and articulate printed models
Acrylic finishing: complete denture/removable partial denture
Repairs/Relines
Denture partial and Implant denture set-ups/waxing/finishing and overall knowledge of over-denture and attachments
Knowledge of working with and processing hybrids. This opportunity will allow you to work with the digital denture process and specialists performing the all-on-4 technique
Produce artistic, esthetic, and consistent, high-quality porcelain work for smile design cases
Provide training to other techs as needed to meet desired standards
All other duties as assigned or as otherwise required

Qualifications:

Minimum 3-5 years of previous working experience with all areas of dental lab processes and technology, fixed and removable
Knowledge of dental materials, terminology, and techniques
High level of attention to detail with exceptional quality standards
Excellent hand/eye coordination
CDT certification a plus
Advanced die trimming experience is a plus.
Ability to utilize magnification goggles for extended periods of time
Team player is a must with a willingness to learn new responsibilities
Ability to stand for extended hours and lift weight up to 20lbs.
High School Diploma or equivalent

*All new hires will be required to pass our standa

*All new hires will be required to pass our standard employee background check*

MicroDental Laboratories and Modern Dental Laboratory USA are proud to be an Equal Opportunity/Affirmative Action employer. We recruit qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status, or citizenship status.

Career Manager 11/1/24 Career Manager 11/1/24

OFFICE MANAGER (Ward, Brighton, MI)

Our Company has the following to offer:

Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Responsibilities:

Perform general office duties such as answering the phone responding to general inquiries, sorting, and distributing incoming and outgoing mail, filing, ordering office supplies and office equipment maintenance
May manage hiring, termination, evaluation, and counselling of personnel and maintain employee records. May review and approve timecards for all staff, act as liaison to HR department
Manage the efficient processing of laboratory casework including handling inbound calls, pick-up/receiving, scheduling, billing/invoicing, and on-time delivery of cases
Use Magic Touch and Intacct systems and remain up-to-date though seminars, research, and representatives
Control administrative Quality Assurance standards to ensure efficiency and identify training opportunities
Ensure compliance with OSHA regulations, including timely accident reporting and assurance that mandatory safety measures are being followed
All other duties as assigned by the Lab Manager or as otherwise required

Qualifications:

Knowledge of dental lab products, materials, and techniques preferred
Basic computer knowledge with ability to learn new programs
High level of attention to detail and exceptional organizational skills
Strong interpersonal, verbal, and written communication skills
Highly motivated with the ability to quickly learn procedures and products
Exceptional customer service skills
Maintain clean equipment and work area
High School diploma or equivalent required

*All new hires will be required to pass our standard employee background check*

Career Manager 11/1/24 Career Manager 11/1/24

CAD DESIGNER (Ward, Brighton, MI)

*Qualified candidates with 5+ years of relevant experience are eligible for a sign on bonus of $1000, after 120 days of continued employment.*

Our Company has the following to offer:

Excellent compensation plan with benefits including medical, dental, life insurance, short/long term disability, 401(k), vacation and holidays
Flexible working hours
Career advancement opportunities
Investments in the latest technology
Exclusively focused in cosmetic, implant and digital design for fixed prosthodontics

Responsibilities:

Design dental CAD framework, full contour crowns, bridges, veneers, and diagnostic wax ups
Read, interpret, and design dental restorations to client's specifications by using a dental CAD software program
Digital Model design
Digital printing
Electronic tracking of cases
All other duties as assigned or as otherwise required

Qualifications:

Proficient in 3Shape and/or Exocad designing software
Proficient in dental anatomy and terminology
Ability to meet tight deadlines, while consistently producing quality restorations
Excellent computer skills, communication and problem-solving skills
Detail oriented to identify sub-standard work and diplomatically communicate for corrections
Ability to read handwritten English ability to read and understand laboratory slips/laboratory terminology
Basic computer skills to effectively communicate through internal software systems and Microsoft Office products.
Able to multitask, attention to detail
Ability to sit for extended periods of time
Have a positive, outgoing, and self-motivated attitude and the ability to work independently and in a team environment
High school diploma or equivalent required

*All new hires will be required to pass our standard employee background check*

Career Manager 11/1/24 Career Manager 11/1/24

DENTAL LAB MANAGER (Multiple Locations)

MicroDental Laboratories is a world-class, rapidly growing, global company with strong benefit packages and great long-term stability. We operate in over 25 locations in North America as both MicroDental Laboratories and Modern Dental Laboratory USA. With our focus on Quality, Value, and Legendary Customer Care, our Centers are devoted to building strong and lasting relationships with our dentists and their team members. We are looking for a determined, high energy, well-organized individual for the position of Dental Laboratory Manager to join our team!

***MULTIPLE LOCATIONS AVAILABLE***

Relocating candidates will be considered

Job Summary: The Dental Laboratory Manager of MicroDental Lab will oversee all aspects of the day-to-day operations of the laboratory. They will be responsible for effective planning, delegating, coordinating, staffing, organizing, and decision making to attain desirable profit-making results and customer satisfaction.

Primary Responsibilities:
• Ensure laboratory maintains and manage relevant proficiency and quality control standards
• Ensure individualized customer service, communication, and directly interact with customers in resolving issues as necessary including a system to monitor customer maintenance and plan for meeting industry standards for customer retention
• Measure and regularly communicate the operational performance (cost, quality, time, customer issues) through effective metrics and related capabilities (i.e., processes, systems, data)
• Hire, train, engage, empower, develop and mentor laboratory staff
• Establish and conduct a professional employee evaluation system for rating performance, goal setting, and providing regular feedback to the staff members
• Establish a regular system of staff communication—including production/team huddles, team meetings, and all-lab communication
• Establish performance goals in collaboration with the Company’s Senior Executive Leadership team
• Establish, deploy, and continuously improve a standard, consistent way of managing laboratory to facilitate continued company growth
• Establish and manage departmental budget/P&L in coordination with CEO/CFO
• Assist in a plan for developing a sales and marketing strategy that integrates with the corporate sales team to attain budgeted sales revenue goals
• Plan and execute ongoing productivity improvement strategy across the laboratory operations, leveraging internal and external best practices
• Collaborate and interact with other departments such as R&D, human resources, accounting and IT to establish and refine efficient and effective processes while ensuring the company's operational priorities are aligned with the company strategy
• Ensure Operations-related data, analysis, and guidance are provided in the preparation of bids for potential customer contracts as well as strategic partner initiatives
• Assist in the development of and ensure accountability for production department materials and labor budgets
• Assist with product analysis and pricing development
• Attend tradeshows, meetings, and other events as required
• Ensure that safety protocol and safe practices are being followed throughout the laboratory
• Minimize material waste and control material costs in conjunction with the finance department

Qualifications:
• Bachelor’s Degree in Management, Business, or equivalent work experience. CDT or equivalent preferred.
• 5+ years in a leadership experience at the senior management, large dental laboratory/industry experience required
• Direct experience defining, deploying, and continuously improving operations and management processes
• Laboratory Information Management System (LIMS) software, Customer Relationship Management (CRM) software
• Operations Management: 5 years (Preferred)
• Senior Management level: 5 years (Preferred)
• Occasional travel required

All new hires will be required to pass our standard employee background check

To apply, email resume to hr@moderndentalusa.com

Micro Dental Lab USA is proud to be an Equal Opportunity/Affirmative Action employer. Micro Dental Lab USA recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, veteran status, physical or mental disability, genetic information, sexual orientation or preference, gender identity, marital status or citizenship status.